OVERVIEW

Our Commitment to Your Privacy

At Keltekit, we take your privacy seriously. This Privacy Policy describes how we gather, use, and protect the personal information you share with us when visiting or using our website and services. By continuing to use our platform, you acknowledge and agree to the practices outlined here. We encourage you to read this document carefully so you fully understand your rights and how your data is handled.

Information We Collect

To deliver a reliable and personalised experience, we may gather the following categories of information:
Contact Details: Your name, email address, and phone number, used to communicate with you and respond to inquiries.
Technical Information: Data such as your IP address, browser type, device model, and operating system, used to maintain and optimise our platform.
Behavioural Data: Pages you visit, time spent on our site, and how you arrived — helping us understand and improve user experience.
Cookies & Tracking Tools: Small files stored on your device that help us remember your preferences and measure site engagement.

How We Use Your Information

The information we collect serves a number of important functions:
• To enhance website performance and create a smoother browsing experience.
• To respond to messages, support requests, and general inquiries.
• To send relevant updates or promotional content — only when you have opted in to receive them.
• To analyse site traffic patterns and inform our marketing decisions.
• To fulfil any applicable legal or regulatory requirements.

Data Sharing & Third Parties

We do not sell your personal data under any circumstances. Limited sharing may occur only in the following situations:
Service Partners: Vetted third-party providers (such as analytics tools or email platforms) that assist in operating our website and delivering services.
Legal Obligations: When disclosure is required by law, court order, or government authority.
Infrastructure Support: Operational partners who assist with the security and technical functionality of our systems.
Note: Any partner we work with is held to strict confidentiality standards and may only use your data for the specific purposes we have authorised.

How We Secure Your Data

Keeping your information safe is a core part of how we operate. Our protective measures include:
SSL/TLS Encryption: All data exchanged between your browser and our servers is encrypted in transit.
Secure Hosting Infrastructure: Our platform runs on hardened hosting environments with active monitoring and firewall protections.
Access Controls: Personal data is accessible only to personnel who require it to perform their duties.
Please note: While we apply industry-standard protections, no system connected to the internet can be guaranteed completely secure. We encourage you to exercise caution when sharing sensitive information online.

Your Rights & Choices

Depending on your location, you may be entitled to exercise the following rights with respect to your personal data:
Right to Access: Request a copy of the personal information we hold about you.
Right to Rectification or Erasure: Ask us to correct inaccurate data or delete your information entirely.
Right to Opt Out: Unsubscribe from marketing or promotional communications at any time.
Right to Complain: Lodge a complaint with your local data protection authority if you feel your privacy rights have been infringed.
To exercise any of these rights, please contact us using the details in the section below

Get in Touch

Have questions about this policy, want to exercise your data rights, or simply want to learn more? We are here to help